Your privacy is important to us. Psono follows some fundamental principles:
If you are looking to contact the body that is responsible for the data privacy then please reach out to:
Managing Director: Sascha Pfeiffer
Commercial Register: Nuremberg Registry Court HRB 37978
Any data (name, address, billing information, IP-address, …) is only used to fulfill the service and without a legal basis or your explicit consent, not given to any third parties.
Psono.com collects personal-identifying information like for example the IP address while using our service, to ensure the service availability and to protect your account. Psono may use that information for statistical analysis and may display this anonymized statistical analysis publicly or provide it to others.
Account holders in addition must specify some additional information during registration, like for example their e-mail address. That information is used to prevent service disruptions and to inform users about security relevant information and provide services like password reset or to contact the user in case of new invoices or failed payments.
What User Data We Collect
When you visit the website, we may collect the following data:
Your IP address
Your browser / OS and version
Date and time of the request
Requested resource / website
Status code of the request
Website who refered you
Your contact information and email address
Data profile regarding your online behavior on our website
If you order a product or a service we collect in addition the following data:
Why We Collect Your Data
We are collecting your data for several reasons:
To better understand your needs.
To improve our services and products.
To protect our system against attacks and fraud
To be able to invoice services proper
You have the followinng rights about your personal data:
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision making including profiling
You further have the right to make a complaint to the ICO or another supervisory authority
Services that we use and that store and handle your data
For technical reason (login, sessions, ...) we are using browser storage (e.g. cookies, local storage, ...), which stores data in your browser.
This website uses Freshdesk to handle support requests. Whenever you are opening a new ticket, via email or support form it will be processes by Freshdesk including all information that you may provide in the process (IP, email address, all data of your support request, ...).
Google Cloud Platform
This website's backend services are hosted by Google on the Google Cloud Platform. Google itself has the highest standards of privacy. Yet as the platform provider, Google has access to all information that the application itself has access to (e.g. your ip, email address, browser information, ...).
More information about how Google handles informations and what measures have been applied can be found for example in Google's Terms of Service and Google's Data Processing and Security Terms
Psono may update its privacy statement from time to time and we encourage everyone to check regularly. It has last been updated July 27th, 2023.